Facilities WOPI - Contact Center
- JOSEPH MILORA
Requirements
Requirement |
Status |
Target Date |
|---|---|---|
Contact Center reorganization - eliminate scrolling |
In progress |
Oct 2010 |
Quickly enter request information |
In progress |
Oct 2010 |
Quickly generate job number for callouts |
In progress |
Oct 2010 |
Tag additional shops |
In progress |
Oct 2010 |
Warranties |
In progress |
|
Job cancellation |
In progress |
|
Remove planned request classes |
|
|
Fix 'next call' bug |
Fix in next Tririga release |
|
Do not allow shop to be changed on work order |
|
|
Provide contact. It will be the name to display on the printed work order |
|
|
Manual duplicate request check |
|
|
Ability to select specific request classes |
|
|
Pad leading zeroes in FAU information |
|
|
Customer requests for information |
Requires additional information from Service Desk |
|
