/
Fixed Charge Blanket did not get billed

Fixed Charge Blanket did not get billed

Owned by Jyoti Razdan
Last updated: May 09, 2008Version comment

Please open the Service Agreement. Check that the fixed Service is setup. You should see a fixed service charge on the Fixed Services tab section "Fixed Cost Services". Check the expiration date on the Service Agreement. If the blanket has expired was the service setup as a One time Charge? Does the service have a status of "Ready for Upload". Check the debit and credit FAU. Are they different?