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View All Cases
View All Cases
- Michael Anthony Waara
- Anusha Kethineni (Unlicensed)
Owned by Michael Anthony Waara
Overview
The current Contact Tracing module features several list views that aid in searching for cases and case tasks. Follow the below instructions to navigate to a list of all cases that have been entered in ServiceNow.
View All Cases
- Enter 'Contact' in the filter navigator at the top left corner of the screen.
- Click on the All Cases list under th Case Management module.
- The list that appears includes all cases that have been entered into servicenow, regardless of the Case Manager or current Case State.
Revision History
| Revised By | Revised Date | Approved By | Approved Date | Comments |
|---|---|---|---|---|
| TBD | TBD | Initial draft. | ||
| Anusha Kethineni (Unlicensed) | Updated the page with new UI screenshots |
GUIDE STATUS: IN REVIEW
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