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Close a Case

Close a Case

Overview

Use the following instructions to close a case once all pending case tasks have been closed and task work has been completed.

Close a Case

  1. Follow the View Cases Assigned to Me guide to navigate to your assigned cases, and select the case record to update.

    image2022-6-2_13-3-30.png
  2. Click Close Complete to close the case and mark as completed.



Revision History

Revised ByRevised DateApproved ByApproved DateComments

TBDTBDInitial draft.

GUIDE STATUS: IN REVIEW 

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