Create a Change Task

GUIDE STATUS: PUBLISHED 

1. Navigate to the change request to be updated by following the View a Change Request guide.
2. Scroll down and click on the Change Tasks tab below the Related Links section.
   
   
   
   
3. Click on the New button to create a new change task.
   
   
   
   
4. Enter a configuration item for the task in the Configuration item field, if applicable.
   
   
   
   
5. Select a value from the Priority dropdown.
   
   
   
   
6. Enter a value for the Due date field.
   
   
   
   
7. Update the Assigned to and Assignment group fields, if necessary.
   
   
   
   
8. Update the Work notes list. (Further instructions: Add a User to the Work Notes List)
   
   
   
   
9. Enter a short description in the Short description field.
   
   
   
   
10. Enter a detailed description of what the task entails in the Description field.
    
    
    
    
11. Click Submit to submit your change task record.