Requirements
Requirement |
Status |
|---|---|
Contact Center reorganization - eliminate scrolling |
In progress |
Quickly enter request information |
In progress |
Quickly generate job number for callouts |
In progress |
Tag additional shops |
In progress |
Warranties |
In progress |
Job cancellation |
In progress |
Remove planned request classes |
|
Fix 'next call' bug |
Fix in next Tririga release |
Do not allow shop to be changed on work order |
|
Provide contact. It will be the name to display on the printed work order |
|
Manual duplicate request check |
|
Ability to select specific request classes |
|
Pad leading zeroes in FAU information |
|
Customer requests for information |
Requires additional information from Service Desk |