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There are a number of problems that can occur with troubleshooting from the Sophos Enterprise Console.  The following is a partial list of problems, and their solutions as they have occurred on the Console:

• Workstations and Laptops Problems
  • Sophos -- Computers That Differ From Their Assigned Policy
  • Computers With Errors
  • Out-of-Date Computers
  • Task Scheduler Problems on the Local Computer
• Sophos Enterprise Console Problems
  • Anti-Virus Updates Aren't Occurring on Enterprise Console
  • Running the Sophos Diagnostic Utility
  • Sophos Update Manager
  ProblemsTask Scheduler Problems on the Local Computer
  • (SUM) Problems