Requirements
Requirement | Status | Target Date |
|---|---|---|
Contact Center reorganization - eliminate scrolling | In progress | Oct 2010 |
Quickly enter request information | In progress | Oct 2010 |
Quickly generate job number for callouts | In progress | Oct 2010 |
Tag additional shops | In progress | Oct 2010 |
Warranties | In progress |
|
Job cancellation | In progress |
|
Remove planned request classes |
|
|
Fix 'next call' bug | Fix in next Tririga release |
|
Do not allow shop to be changed on work order |
|
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Provide contact. It will be the name to display on the printed work order |
|
|
Manual duplicate request check |
|
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Ability to select specific request classes |
|
|
Pad leading zeroes in FAU information |
|
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Customer requests for information | Requires additional information from Service Desk |
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Documents
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