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Requirement | Status |
|---|---|
Contact Center reorganization - eliminate scrolling | In progress |
Quickly enter request information | In progress |
Quickly generate job number for callouts | In progress |
Tag additional shops | In progress |
Warranties | In progress |
Job cancellation | In progress |
Remove planned request classes |
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Fix 'next call' bug | Fix in next Tririga release |
Do not allow shop to be changed on work order |
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Provide contact. It will be the name to display on the printed work order |
|
Manual duplicate request check |
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Ability to select specific request classes |
|
Pad leading zeroes in FAU information |
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Customer requests for information | Requires additional information from Service Desk |
Documents
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