DRAFT

The following is draft project plan for the UCI PMC for the 2014-2015 year

2014-2015 Objectives

• Design, implement, test and use a project approval process/workflow in ServiceNow that can be used for any type of OIT project
• Collect, refine and communicate PM tools, resources and best practices
• Provide consultative PM support for any identified OIT projects

Workstream Activities

• Project Approval Framework and ServiceNow Workflow
  • Review current OIT project approval processes being used my larger groups (Eric P)
  • Design approval process and framework that can apply across OIT groups (All)
  • Discuss ServiceNow implementations with other UC campuses
  • Train PMC members on ServiceNow PM and workflow basics
  • Define the OIT Project Approval Process workflow in ServiceNow
    • Maybe start after Thanksgiving 2014
  • Exercise the process and ServiceNow workflow with a small project
  • Refine the ServiceNow workflow as needed
  • Develop and execute a communications plan for OIT groups to begin using the process and ServiceNow workflow
• Collect, Refine and Communicate PM Tools, Resources and best practices
  • Review Eric P's survey results to ID any existing tools and best practices to promote
  • Inventory existing tools and resources
    • Review, discuss relevance
  • Identify tool/resource gaps re: PM best practices
    • Identify pain points - things we commonly struggle with where a template or something else could help
      • Estimation model, Brown-bag lunch talks, etc.
      • Consider "lessons learned" from some of our past projects
  • Build out the PMC Tools and Resources wiki pages
  • Develop additional required tools/resources and link to the PMC Tools and Resources wiki pages
  • Develop and execute a communications plan for informing the broader OIT community about these resources
• PM Consultation for Identified OIT Projects
  
  • Identify projects in need of PM consultation support, including the project lead and stakeholders (Kian)
    • PMC members ID or OIT Sr Mgrs ID
  • Meet with project lead to explore what consultative support would be helpful
  • Connect available PMC members as peer-support to those project leads
  • Track any essential support activities for later evaluation by the PMC to determine if/how this model could continue/improve
  • End-of-year review of any PM consultative support activities and make PMC recommendations for 2015-2016

General

• PMC members work on related activities in addition to their primary work
• Use the wiki and email for effective communication
• Monthly meetings for collaboration and as checkpoints for ensuring progress on activities

Schedule/Plan