Introduction
For application owners and administrators to be able to know which of their users haven't enrolled with Duo tokens for planning purposes.
Requirements
Must be an authorized member of the "Duo Support Desk Inquiry" role in KSAMS, and requires Duo authentication to access.
Usage
Login to Duo Support Desk at https://applications.oit.uci.edu/DuoSupportDesk/, and if you are a member of the proper KSAMS role a new "Inquiry" tab should be displayed, that will allow you access to the following reports:
User Enrollment Report
Enter a list of usernames (UCInetIDs) to query enrollment status.
Filter Results: Show All
This will report detailed enrollment status for each username entered and some overall statistics.
This includes Duo Enrollment status, last time they logged in, their opt-in status to WebAuth and O365, which kinds of tokens they have enrolled (software and/or hardware), whether they have generated emergency backup codes, and overall statistics showing percentage of the queried users using each.
Filter Results: Show Not Enrolled Only
This will report usernames that aren't enrolled in Duo without any detail.
This simply lists the usernames entered that aren't currently enrolled in Duo.
Department Enrollment Report
Enter a list of home department codes (6 digits) to query enrollment status for all users where that is their primary home department.
Report output and screenshots are the same as the User Enrollment report above.