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work in progress |
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Work
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Updated 4/20/2011
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Immediate Queue
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Analysis In-progress
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On Hold
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Development In-progress
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Testing (unit, acceptance, load, pilot)
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Release Ready
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Tririga Upgrade
3/28/2011 - Identification of FACserv customizations for most base objects used (people, organizations, classifications). Working with Tririga to help identify customization for core business processes (work order, inventory, service desk, business office).
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Fleet Services - iPool replacement:
4/20/2011 - Identified where we require vendor input during billing process. Submitted list of questions to vendor (why their input is needed), waiting for reply.
Will run April billing in parallel to determine if we can bill without vendor assistance.
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Asset Tracking and Management:
4/20/2011 - Have list of equipment from HVAC.
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Reporting:
FACserv - set of aging reports for identifying active work over several date ranges (less than 30 days, less than 60 days, less than 90 days, over 90 days).
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Fleet Services - iPool replacement and application integration for: 1. iPool 2. Mitchell 3. PetroVend On Hold until 3/28/2011
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FACserv Work Order Lifecycle Improvements:
Allow the canceling of work. Cleanup of logic for completing, retiring, and closing of work.
4/20/2011 - Testing changes. Scheduled turnover 4/24/2011.
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FACserv: Managing maintainable space 2/21/2011 - CAD integration tested on FACserv 10. Working on performance improvements and will present recommendations at next focus group meeting. Feedback will determine the direction for implementing maintainable space: Facilities managed (through CAD) or Capital Planning managed.
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Training and Resources
Training requests can be made by sending an email to blah...
The training scheduled is located:
Resources
Quick start guides
Report Listings
FACserv FAQ
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Status
Our Vision - This is the big stuff. Where we are today and what we'll look like in the future.
Current Work Status
Pilot Statuses and Schedule - We have a lot going on. See something you like? Let us know and we'll schedule you in.
Request Log
Big Picture Work
These are the major projects we're working on
Electronic Timesheet Entry
Online Customer Survey Linked to Actual Work
Inventory Management
IBM 10 Upgrade
Service Agreement Renewals 2011 - Scheduled Work
Training and Resources
Training
Training can be requested as a group or individual, and tailored to your specific needs. Email blah or contact blah to setup your training?
Resources
Don't see what you want, let us know! Contact blah or email blah and we'll find or generate it for you.
Quick start guides - Easy to use outlines for completing a specific process.
Facilities FAQs - Traditional "How do I.." style
Report Listings - There's a wealth of information about our business being captured - here's where to go to find it.