Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

GUIDE STATUS: 

Status
colourGreen
titlePublished
 


  1. Navigate to the change request to be updated by following the View a Change Request guide.
  2. Scroll down and click on the Change Tasks tab below the Related Links section.
    Image Removed
    Image Added

  3. Click on the New button to create a new change task.

    Image RemovedImage Added

  4. Enter a configuration item for the task in the Configuration item field, if applicable.



  5. Select a value from the Priority dropdown.



  6. Enter a value for the Due date field.



  7. Update the Assigned to and Assignment group fields, if necessary.



  8. Update the Work notes list. (Further instructions: Add a User to the Work Notes List)



  9. Enter a short description in the Short description field.



  10. Enter a detailed description of what the task entails in the Description field.



  11. Click Submit to submit your change task record.


Update Log

Updated ByDateNotes

Approved by Chris Nelson. Available for OIT use.

First draft complete. Pending review.
Initial Creation.
Anusha Kethineni (Unlicensed) Updated the page with new UI screenshots