Page Comparison

Overview

Your Group's Work is all of the work that has been assigned to your group but not to a specific individual. Follow the steps below to navigate to view the list of unassigned work in your group.

View Your Group's Work

1. Enter 'My Group's Work' into the filter navigator.
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2. Under Service Desk, click My Group's Work (Unassigned).
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3. Click on a record number to view and edit that record.
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