GUIDE STATUS: PUBLISHED

Overview

Your Group's Work is all of the work that has been assigned to your group but not to a specific individual. Follow the steps below to navigate to view the list of unassigned work in your group.

View Your Group's Work

Enter 'My Group's Work' into the filter navigator.
Under Service Desk, click My Group's Work (Unassigned).
Click on a record number to view and edit that record.

Update Log

Updated By	Date	Notes
Michael Anthony Waara	07 May 2020	Approved by Preston Orwig. Available for OIT use.
Michael Anthony Waara	22 Apr 2020	First draft complete. Pending review.
Michael Anthony Waara	21 Apr 2020	Initial Creation.
Anusha Kethineni (Unlicensed)	03 Jun 2022	Updated the page with new UI screenshots

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