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View Your Group's Work

View Your Group's Work

GUIDE STATUS: PUBLISHED 

Overview

Your Group's Work is all of the work that has been assigned to your group but not to a specific individual. Follow the steps below to navigate to view the list of unassigned work in your group.

View Your Group's Work

  1. Enter 'My Group's Work' into the filter navigator.



  2. Under Service Desk, click My Group's Work (Unassigned).



  3. Click on a record number to view and edit that record.

Update Log

Updated ByDateNotes

Approved by Preston Orwig. Available for OIT use.

First draft complete. Pending review.
Initial Creation.
Anusha Kethineni (Unlicensed) Updated the page with new UI screenshots

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