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Overview
Settings is your hub for customizing your instance and notifications. After clicking the gear icon in the upper-right hand corner of the window, a settings pop-out will appear.
Image RemovedClick on your name and there will be a drop-down called 'Preferences'.
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General Settings
General settings gives you options for accessibility, tooltips, compactness, time/date settings, and print options.
Display Settings
In Display settings, you can customize the form view by turning on or off organizing sections in tabs or free form of tabs
Choose the preferred date format, compact spacing allows you to eliminate the extra space on the forms and lists and turn on help tips.
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ThemeYou can also switch to old UI by turning off the next experience.
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Theme
You can change your instance theme with theme settings.
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Lists
Here you can toggle wrapping text in lists on and off.
Image Removedchoose white or black theme for your Servicenow back-end interface.
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Accessibility
In accessibility settings, you can choose the color patterns for the graphs in reports
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Forms
In the forms settings section, there are a couple relevant settings. Tabbed forms allow related lists and form sections to be organized into tabs. Related list loading should almost always be selected as With the Form, but this setting deals with when lists related to the form in question load.
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Notifications
Notification settings are more complicated but the most often used. There are 4 options to edit notifications settings:
- Turn All Notifications On/Off
- Create a New Notification Channel
- Create a Personal Notification
- Edit Existing Notifications
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Navigation
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Update Log
Updated By | Date | Notes |
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Approved by Preston Orwig and published for OIT use. | ||
Added screenshot to navigate to settings. | ||
Finished first draft. | ||
Initial Creation. | ||
Anusha Kethineni (Unlicensed) | Updated the page with new UI screenshots |