Create a New Notification Channel

GUIDE STATUS: PUBLISHED

Navigate to your settings by clicking on your name in the upper right-hand corner of the window and select preferences.
Click on Notifications.
Left-click on Create Channel.
You will be faced with a form to fill out. Give your channel a name.
Fill out the Type of channel, the options are as follows:
1. Email
2. Instant Message
3. SMS
4. Voice
Based on your Type, you may have more form fields to fill out. Anything with a star next to the field name is a mandatory field.
Click Save.
Your newly created communication channel can now be customized for notifications.

Updated By	Date	Notes
Jason Dulaney	08 Nov 2019	Reviewed & Published
Michael Anthony Waara	29 Oct 2019	Initial Creation and first draft complete.
Anusha Kethineni (Unlicensed)	03 Jun 2022	Updated the page with new UI screenshots

ServiceNow