Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
GUIDE STATUS: 
Status
colourGreen
titlePublished
 

Overview

Your Group's Work is all of the work that has been assigned to your group but not to a specific individual. Follow the steps below to navigate to view the list of unassigned work in your group.

View Your Group's Work

  1. Enter 'My Group's Work' into the filter navigator.

    Image Added

  2. Under Service Desk, click My Group's Work (Unassigned).

    Image Added

  3. Click on a record number to view and edit that record.

    Image Added

Update Log

Updated ByDateNotes

Approved by Preston Orwig. Available for OIT use.

First draft complete. Pending review.
Initial Creation.