Page Comparison

Overview

Settings is your hub for customizing your instance and notifications. After clicking the gear icon in the upper-right hand corner of the window, a settings pop-out will appearClick on your name and there will be a drop-down called 'Preferences'.

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General Settings

General settings gives you options for accessibility, tooltips, compactness, time/date settings, and print options.

Theme

You can change your instance theme with theme settings.

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Display Settings

In Display settings, you can customize the form view by turning on or off organizing sections in tabs or free form of tabs

Choose the preferred date format, compact spacing allows you to eliminate the extra space on the forms and lists and turn on help tips. You can also switch to old UI by turning off the next experience.

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Theme

You can choose white or black theme for your Servicenow back-end interface.

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Accessibility

In accessibility settings, you can choose the color patterns for the graphs in reports 

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Here you can toggle wrapping text in lists on and off.

Forms

In the forms settings section, there are a couple relevant settings. Tabbed forms allow related lists and form sections to be organized into tabs. Related list loading should almost always be selected as With the Form, but this setting deals with when lists related to the form in question load.

Notifications

Notification settings are more complicated but the most often used. There are 4 options to edit notifications settings:

1. Turn All Notifications On/Off
2. Create a New Notification Channel
3. Create a Personal Notification
4. Edit Existing Notifications

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