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These can be used to cross-reference in CCCS.
CCCS Transaction Report
How to Get to CCCS Transaction Report
- Login to CCCS
- Go to "Reports" tab
- "Transaction Query" should be default report
CCCS Transaction Report Query Parameters
- Department
- Select appropriate organization code
- Transaction Date Range
- Past month is default
- Adjust date range accordingly
Note The date range must not exceed one month.
Warning It's better to pad at least 1 or 2 days before and after the transaction date in question. For example, if the transaction date is 1/10/2015, the date range could be 1/8/2015 through 1/12/2015. This will help make finding the transaction easier.
- Transaction Status
- Default to "ALL"
- Card Holder Name
- Optional
- Partial search allowed (i.e. first name only, last name only, part of last name, etc.)
- Case-insensitive
- Card Number
- Optional
- Last four digits
- Program Code
- Optional
CCCS Transaction Report Results
- Action
- Additional actions available for line item
- Magnifying glass is to drill down to details
- Trans ID
- CCCS Transaction ID
- Sequential number
- Program
- Card Holder
- Type
- Card#
- Last four digits
- Status
- SUBMITTED
- Transaction has been initiated
- No status recorded yet
- INCOMPLETE
- Payment session has timed out
- No status recorded
- DECLINED
- AUTHORIZED
- Transaction was successfully authorized
- VOIDED
- Transaction was voided (same day cancellation)
- SETTLED
- Transaction was successfully settled with the bank
- REFUND
- Transaction was partially or fully refunded
- To be refunded, the transaction must have been successfully authorized and settled
Note Successful statuses are: AUTHORIZED, SETTLED.
- SUBMITTED
- Amount
- Input Date
- Date payment session was intiated
- Settlement
- Date of settlement with the bank
Reconciling Transaction Against Authorize.Net Receipt
On the transaction list result page, the following fields can be used to help identify the transaction that corresponds to the Authorize.Net transaction:
Authorize.Net Field | CCCS Field | Sample Value |
---|---|---|
Invoice Number | Trans ID | 000000533484 |
Billing Information Card Holder | Card Holder | Michele Brewster |
Date/Time | Approximately the "Input Date," which is the payment session initiation timestamp | 15-Dec-2014 10:20:43 PST |
CCCS Transaction Details
When the magnifying glass of the transaction line is pressed, the following screen will be displayed:
CCCS Transaction Details Fields
Warning |
---|
The CCCS transaction ID and Authorize.Net transaction ID values are different. |
- Department
- Program Code
- Program
- Transaction ID
- CCCS Transaction ID
- Transaction Status
- Batch ID
- Gateway Unique ID
- Department storefront supplied value
- Servicer Transaction ID
- Authorize.Net transaction ID
- Input By
- Input Date
- Settlement Date
- Card Holder Name
- Card Type
- Card Number
- Amount
- Authorization Number
- Authorization Date
- Account Distribution
- Ledger distribution
Reconciling Transaction Details Against Authorize.Net Receipt
On the transaction details page, the following fields can be used to help further identify the transaction that corresponds to the Authorize.Net transaction:
Authorize.Net Field | CCCS Field | Sample Value |
---|---|---|
Gateway Unique ID | rgs_ogsa_transaction_239630 | |
Transaction ID | Servicer Transaction ID | 6759257154 |