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  • Project Approval Framework and ServiceNow Workflow
    • Review current OIT project approval processes being used my larger groups (Eric P)
    • Design approval process and framework that can apply across OIT groups (All)
    • Discuss ServiceNow implementations with other UC campuses
    • Train PMC members on ServiceNow PM and workflow basics
    • Define the OIT Project Approval Process workflow in ServiceNow
      • Maybe start after Thanksgiving 2014
    • Exercise the process and ServiceNow workflow with a small project
    • Refine the ServiceNow workflow as needed
    • Develop and execute a communications plan for OIT groups to begin using the process and ServiceNow workflow
  • Collect, Refine and Communicate PM Tools, Resources and Resourcesbest practices
    • Review Eric P's survey results to ID any existing tools and best practices to promote
    • Inventory existing tools and resources
      • Review, discuss relevance
    • Identify tool/resource gaps re: PM best practices
      • Identify pain points - things we commonly struggle with where a template or something else could help
        • Estimation model, Brown-bag lunch talks, etc.
        • Consider "lessons learned" from some of our past projects
    • Build out the PMC Tools and Resources wiki pages
    • Develop additional required tools/resources and link to the PMC Tools and Resources wiki pages
    • Develop and execute a communications plan for informing the broader OIT and campus communities community about these resources
  • PM Consultation for Identified OIT Projects
    • Identify projects in need of PM consultation support, including the project lead and stakeholders (Kian)
      • PMC members ID or OIT Sr Mgrs ID
    • Meet with project lead to explore what consultative support would be helpful
    • Connect available PMC members as peer-support to those project leads
    • Track any essential support activities for later evaluation by the PMC to determine if/how this model could continue/improve
    • End-of-year review of any PM consultative support activities and make PMC recommendations for 2015-2016

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