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GUIDE STATUS: PUBLISHED 

 

StateFunction
NewNew incident. Needs to be assigned to someone.
ActiveSolutions for incidents are being worked on.
Awaiting ProblemWaiting for problem to emerge internally.
Awaiting User InfoWaiting for caller to respond with more information.
Awaiting Evidence

Waiting for potential fix to be verified as proper solution.

⚠️ Not waiting for user, waiting for internal evidence.

ResolvedIssue has been resolved. Caller confirms fix. Solution found.
ClosedCaller agrees for incident to be closed.

Update Log

Updated ByDateNotes
Alexander Braxton Awest  Approved and published.
Alexander Braxton Awest  In review
Alexander Braxton Awest Initial Creation and first draft complete.
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