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The following items need to be attended to by an administrator in order to maintain the Sophos Enterprise Console:

  • Daily Procedures
    • Add new systems to appropriate Policies
      • Systems are assigned to a policy, either as a WORKSTATION or as a SERVER
      • <CLICK> on MANAGED in the Dashboard, then <CLICK> on UNASSIGNED in the Groups area to see what systems need to be assigned to a policy
      • Determine which policy best suits a new system by reviewing where other similar systems have been placed either in the SERVERS, WORKSTATIONS or NOT PROTECTED area.
      • <CLICK>, DRAG and DROP the UNASSIGNED system into the appropriate area
      • Compare the number of systems supported in the GLOBAL GROUP by comparing it to the number of MANAGED systems in the DASHBOARD; they should match
    • Resolve COMPUTERS WITH ALERTS in the DASHBOARD
      • <CLICK> on any of the three categories – VIRUSES/SPYWARE, SUSPICIOUS BEHAVIOR/FILES, or ADWARE AND PUA
      • <RIGHT CLICK> on a specific system and select RESOLVE ALERTS AND ERRORS
      • Determine whether the system can be CLEANED; if so select it to be cleaned
      • Select the system and ACKNOWLEGE the issue
    • Resolve COMPUTERS THAT DIFFER FROM POLICY – Select it under POLICIES in the DASHBOARD
      • Highlight all "available" systems
      • <RIGHT CLICK> on those systems and selectCOMPLY WITH and select GROUP UPDATING POLICY
      • <RIGHT CLICK> on those systems and select COMPLY WITH and select GROUP ANTI-VIRUS AND HIPS POLICY
      • No other policies need to be updated
    • Resolve OUT-OF-DATE COMPUTERS
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