Guiding Teams
Senior Guiding Team - Set the strategic objectives, provide resources, remove roadblocks, clarify priorities, communicate with stakeholders, and resolve conflicts
Field Guiding Team (FACserv Team) - Rollout the vision and lead initiative
Workgroups - Managers and supervisors who ensure the work is completed correctly and on schedule.
Documents
Vision - What do we look like now? What will we look like tomorrow? What will customers say about us?
Facilities Organizational Gaps - Information about revenues and expenses, customer perceptions, employee morale
Organizational Roles, Responsibilities, and Skills - Authority must be aligned with responsibility, with positions having the power to accomplish their work. The reporting structure must be aligned with the strategy.