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Attending: Kian Colestock, Diane Dunn, Ying Kussman, Jeff Martin, Steve Noh, Eric Puchalski, Paul Sheirich, Eric Taggart, Briandy Walden

Absent: Diane (v)

Agenda/Notes:

  1. Charge and 2014-2015 Goals/Objectives (Eric T, Jeff, Kian)
    • UCI's PMC vs OIT's PMO
      • PMC charge/objectives
        • Communicating OIT processes/best practices/tools/etc
        • Help identify common challenges w/ projects: managing stakeholder expectations, prioritization, communication, resource management (esp cross-team), accountability/impact, change management
      • Big/enterprise projects w/ own PM versus other
    • PM methodology/framework vs SDLC
      • project execution methodologies may vary: traditional, iterative, spiral, agile/scrum
    • What do we want to accomplish this year
      • Develop and recommend a PM framework
        • Configure/use/evaluate the PM framework in ServiceNow
      • Collect and refine tools/resources
      • Support OIT projects in need - consultative role
  2. UCI's ServiceNow implementation timeline overview (Eric P)
    1. Dev and production instance are up - local IDs now, UCI authentication soon
    2. OIT team-wise implementation approach planned (over a long time period)
    3. Resources: UC ServiceNow community, ServiceNow wIki, etc.
    4. By the time we're ready to setup a PM framework/workflow, there should be a number of projects represented in SN
    5. Discussion re: scope of SN
  3. Current PM Practices Survey Results (Eric P)
    1. Eric P handouts
  4. Review OIT Software Development PM Framework and OIT Unified SDLC (Eric P)
    1. Eric P handouts
    2. Further discussion at next meeting
  5. Previous Project Management Special Interest Group (UCI-PMSIG) (Eric P)
    1. remember past experiences and see if there are useful artifacts
  6. Potential OIT Project Management Framework: Phase/Gate Model
    • Minimum phase gates: Proposal Approval, Design Approval, Launch Approval
      • Others?
    • Objectives:
      • command/controls, resource allocation, confirming priority, alignment with roadmaps, 
    • ServiceNow: OIT Project Workflow pilot
  7. Next meeting ideas
    1. Review PM survey results, looking for trends, ideas, challenges
    2. Suss-out PM aspects of OIT Unified SDLC to help inform/leverage ongoing discussions

Action Items:

  • ET clean-up goals/objectives
  • Jeff/Eric T meet and may task more (smile)
    • Propose a Project Plan or Roadmap for this group
    • Consider PMC members all taking the UCLC ITIL foundation courses to help establish common understanding/language for ITSM concepts/practices
      • How can we better use ITSM terminology?
  • Eric P investigate other UC campus willing to do SN ReadyTalk

Future Agenda Items:

  • ServiceNow brief demo re: PM and Portfolio aspects
  • ServiceNow learning re: best practices
    • Maybe another UC campus via ReadyTalk
  • ...

Parking Lot Topics:

  • ...

 

 

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