Dianne

• Central Cashier
• Key Entry Operator for 0386
• Refund Operator for 0386

Linda

• Key Entry Operator for 0386
• Refund Operator for 0386
• Department Head for 0386

Pam

• Key Entry Operator for 0386
• Refund Operator for 0386
• Profiler for 0386

Visa

4007000000027

Master Card

5555555555554444

Discover

6011000000000012

American Express

370000000000002

Authorized Payment

1. Open CCCS Test
2. Go to "Enter Transaction"
3. Select department 0386
4. Choose program
   1. Please make at least one authorized payment for each program to test out tax and no tax.
5. Overwrite transaction distribution
   1. Verify that the transaction total is calculated correctly
   2. Verify that the tax calculation is correct (if program is Fall Fun Fest)
6. Click on "Enter Credit Card"
7. Authorize.Net payment page
   1. Test all card types:
      1. Visa
      2. Master Card
      3. Discover
      4. American Express
   2. Enter own email address
      1. Verify that receive email receipt from Authorize.Net
8. Verify batch
   1. After entering each payment, click on "View Batch" button.
9. Verify transaction details
   1. On "View Batch" page, click on magnifying glass to drill-down to transaction details
10. Verify "Account Distribution Report"
    1. Only accounts for AUTHORIZED

Canceled Payment

1. Click on "Enter Credit Card" under CCCS Enter Transaction
2. DO NOT submit a payment on Authorize.Net yet
3. Open a new window to CCCS Test
   1. Go to "Enter Transaction"
   2. Select 0386
   3. "View Batch"
   4. Your currently pending transaction should be listed in your batch with a SUBMITTED transaction status.
      1. This is how a transaction will look if, for whatever reason, the user did not enter an authorized payment or did not cancel (i.e. network problems, user closed window, Authorize.Net is down, etc.)
      2. Users will need to be trained to NOT close the browser on the Authorize.Net payment page. They need to select "Cancel Payment"
   5. Drill-down to transaction
      1. Credit card data will be empty
4. Go back to other window with Authorize.Net payment page
5. Click "Cancel Payment" link on Authorize.Net payment page
6. Verify batch
   1. Transaction will have INCOMPLETE status
7. Verify transaction details
8. Verify "Account Distribution Report"
   1. Does not include INCOMPLETE

Declined Payment

1. Use test declined card numbers listed above
2. Test all card types:
   1. Visa
   2. Master Card
   3. Discover
   4. American Express
3. ?

   Authorize.Net does NOT post-back data for declines.
   1. Therefore, CCCS will not receive declined information from Authorize.Net's post-back
4. Either cancel or submit an authorized payment.
   1. Departments will need to be trained to cancel a payment if they're not able to authorize and not close the window.
5. Verify batch
   1. After entering each payment, click on "View Batch" button.
6. Verify transaction details
   1. On "View Batch" page, click on magnifying glass to drill-down to transaction details
7. Verify "Account Distribution Report"

Void Payment

1. Choose one of your credit cards to submit an additional authorization
2. Enter payment with said card
3. Void same payment
4. Void email will be sent to:
   1. Profiler
      1. Pam
   2. Department Head
      1. Linda

Reports

1. Batch Query
   1. Verify batch
   2. Verify transactions
2. Transaction Query
   1. Verify transactions

Authorize.Net

Login to Authorize.Net's Merchant Interface and view reports. Verify transaction information

Please make sure that at least one transaction of each card type will settle at 5PM.

Reports

1. Batch Query
2. Transaction Query
3. Verify settlement
4. Verify transaction distribution
   1. Should not be displayed
   2. Will show up the next day after ledger posting tonight

Partial Refund

1. Choose one of your settled transactions
2. Issue partial refund
3. Go to Transaction Query to verify the refund and transaction status
4. Issue another partial refund for remaining amount
5. Refund email sent to:
   1. Central Cashier
      1. Dianne
   2. Department Head
      1. Linda
   3. Refund requester
      1. Self

Full Refund

1. Choose one of your settled transactions
2. Issue a full refund
3. Go to Transaction Query to verify the refund and transaction status
4. Refund email sent to:
   1. Central Cashier
      
      1. Dianne
         
   2. Department Head
      
      1. Linda
   3. Refund requester
      
      1. Self

Refund

1. Refund any remaining transactions you may have. Alternate between partial and full refunds.

Authorize.Net

Login to Authorize.Net's Merchant Interface and view reports. Verify transaction information

Reports

1. Batch Query
2. Transaction Query
3. Verify settlement
4. Verify transaction distribution
   1. Should be displayed