Configuration Items (CI) are services, components, or other assets that need to be managed in order to deliver an IT service. They are the basic units of the configuration management system and represent the specific services provided by OIT. Examples of CIs include documents, software, hardware, and services such as consulting and technical support. Regardless of form, composition, or complexity, the life cycle of a CI is documented and controlled. CIs are classified into several configuration groups, each of which has a specific life cycle. The configuration group life cycle describes each phase of a CIs life from requirements definition and acquisition through deployment and maintenance to retirement and disposition of the CI.
Configuration Groups
The following are the configuration groups used by OIT for organizing CIs in the Configuration Management Database (CMDB):
Application Servers
- Tomcat
- BEA Weblogic
- IBM Websphere
- Java
- JBoss
- Domino
- Web Servers
Servers
- Linux
- Windows
- Unix
- ESX
- Solaris
- AIX
- HPUX
- OS X
- Netware
Clusters
- Windows
Database Servers
- DB2
- MSSQL
- MySQL
- Oracle
- Sybase
Database Instances
- DB2
- HBase
- MSSQL
- MySQL
- Oracle
- PostgreSQL
- Sybase
Database Catalogs
- DB2
- MSSQL
- MySQL
- Oracle
- Sybase
Network
- Networks
- Services
- Network Gear
- Routers
- Switches
- VPN
Load Balancers
- LB Hardware
- LB Applications
Data Center
- Data Center
- Computer Room
- Zone
- Rack
- UPS
- Power Circuit
- CRAC (Air Conditioner)
Infrastructure Services
- FTP
- Directory Servers
- Other
VMware
- VMware vCenter Instances
- VMware vCenter Datacenters
- VMware vCenter Clusters
- ESX Servers
- VMware Virtual Machine Instances
- VMware vCenter Datastores
- VMware vCenter Folders
- VMware vCenter Networks
- ESX Resource Pools
Hyper-V
- Hyper-V Servers
- Virtual Machine Instances
- Networks
- Resource Pools
- Clusters
KVM
- KVMs
- Virtual Machine Instances
- Networks
- Storage Pools
Automation Servers
- Puppet Masters
Base Items
- Business Services
- Applications
- Servers (Physical)
- Servers (Virtual)
- Computers
- Workstations
- Out-of-Band Devices
- Network Gear
- Printers
- Communications
- Communication Devices
- UPSs
- Accessories
- Computer Peripherals
- Software
Storage
- Servers
- File Shares
- Pools
- Volumes
- Disks
- Controllers
- Ports
- HBAs
- Switches
Storage Networks (SAN)
- SANs
- Fabrics
- Zone Sets
- Zones
- Endpoints
- Connections
Configuration Management Process
Overview
CI Life Cycles Overview
CI Naming Standards Overview
How to Maintain the CMDB Quality and Data Integrity
Resources
Committee Membership and Meetings
C/wiki/spaces/adcom/pages/68025789
OIT Architecture Review Board
Configuration Items