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Must be an authorized member of the "Duo Support Desk Inquiry" role in KSAMS /wiki/spaces/IAMDOCS/pages/9372131, and requires Duo authentication to access.

Usage

Login

Login to Duo Support Desk at https://applications.oit.uci.edu/DuoSupportDesk/, and if you are a member of the proper KSAMS role a new "Inquiry" tab should be displayed, that will allow you access to the following reports:

User Enrollment Report

Enter a list of usernames (UCInetIDs) to query enrollment status.

Filter Results: Show All

This will report detailed enrollment status for each username entered and some overall statistics. 

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This includes Duo Enrollment status, last time they logged in, their opt-in status to WebAuth and O365, which kinds of tokens they have enrolled (software and/or hardware), whether they have generated emergency backup codes, and overall statistics showing percentage of the queried users using each.Image Removed

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Filter Results: Show Not Enrolled Only

This will report usernames that aren't enrolled in Duo without any detail.

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This simply lists the usernames entered that aren't currently enrolled in Duo.