| Tririga Upgrade 1
3/1328/2011 - Met with Tririga to discuss upgrade options and costs. They will present a new proposal week of 1/16/2011.1/13/2011 - Tririga 10 installation for FM demo in progress. Expected completion week of 1/16/2011 Identification of FACserv customizations for most base objects used (people, organizations, classifications). Working with Tririga to help identify customization for core business processes (work order, inventory, service desk, business office). | Timesheet Performance Improvement: 10/29/2010 - Generating risk assessment for entire timesheet process - OIT, DDM, and Facilities. Waiting on DDM.
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2/1321/2011 - Still waiting on DDM Work Order Performance Improvement: Contact Center Enhancements
1. Add specific requests classes - work with Service Desk group to define actual classes used.
2. Adding request classes for Central Plant.
Testing and final approval week of 1/16/2011
Preventive Maintenance - Central Plant and Security
11/19/2010 - On Hold - Lino will provide PMs week of 12/1/2010 - Continued enhancements based on feedback from Central Plant.
1/13/2011 - Waiting for response from Terri indicating which supervisor to work with for piloting blanket initiated scheduled work.
| Fleet - PetroVend Installation - Completed. | | . | Fleet Services - iPool replacement:
4/20/2011 - Identified where we require vendor input during billing process. Submitted list of questions to vendor (why their input is needed), waiting for reply.
Will run April billing in parallel to determine if we can bill without vendor assistance.
| Asset Tracking and Management:
4/20/2011 - Have list of equipment from HVAC.
| Reporting:
FACserv - set of aging reports for identifying active work over several date ranges (less than 30 days, less than 60 days, less than 90 days, over 90 days).
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| FACnet inventory and Organization
3/10/2011 - As part of security remediation, Luna being rebuilt. Tiscor application database will be managed by OIT DBA team.
3/10/2011 - Review and inventory of security, backup, and recovery policies | Fleet Services - iPool replacement and application integration for:
1. iPool
2. Mitchell
3. PetroVend
1/13/2011 - Initial requirements done and waiting on feedback from Fleet
1/3/2011 - Researching best solution to make historical Mega Trak information available for reporting required by UCOP FACnet inventory and Organization
1/13/2011 - No new updates
Security audit in progress
Documenting and coordinating responsibilities of groups involved with FACnet. Productivity and Aging Reports
1/13/2011 - Metrics and content are complete. Working with Larry on report formatting and filtering.
Working with Larry B. on how to best present the reports Waiting for feedback from Paul H. regarding content for supervisors. | | | | FACserv Inventory
Completed analysis of work required to implement inventory management for pilot use by Sign shop.
Inventory meeting week of 1/16/2011. Fleet Services backup and recovery policy updates
1/13/2011 - Remaining item - how to recover from failure with PetroVend. Data must be retrieved from IO Controller 3. PetroVend On Hold until 3/28/2011 | Service Agreements and Scheduled Work:
4/20/2011 - Meeting with grounds and refuse to discuss use of procedures (tracking type of work) in FACserv.
Work schedules complete for:
1. HVAC
2. Elevator / Pest Control
3. Skilled Trades
| FACserv Work Order Lifecycle Improvements:
Allow the canceling of work. Cleanup of logic for completing, retiring, and closing of work.
4/20/2011 - Testing changes. Scheduled turnover 4/24/2011.
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