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Overview
The current Contact Tracing module features several list views that aid in searching for cases and case tasks. Follow the below instructions to navigate to a list of all cases that have been entered in ServiceNow.
View All Cases
- Enter 'Contact' in the filter navigator at the top left corner of the screen.
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Image Added - Click on the All Cases list under th Case Management module.
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Image Added - The list that appears includes all cases that have been entered into servicenow, regardless of the Case Manager or current Case State.
Revision History
Revised By | Revised Date | Approved By | Approved Date | Comments |
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TBD | TBD | Initial draft. | ||
Anusha Kethineni (Unlicensed) | Updated the page with new UI screenshots |
GUIDE STATUS: Status colour Yellow title In Review
Navigation
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