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Must be an authorized member of the "Duo Support Desk Inquiry" role in KSAMS /wiki/spaces/IAMDOCS/pages/9372131, and requires Duo authentication to access.
Query by username
By entering a list of usernames, this will report which ones are not properly enrolled with Duo yet.
Query by role membership
By entering role name(s) under the same namespace, this will report which members of those role(s) are not properly enrolled with Duo yet.
Usage
Login
Login to Duo Support Desk at https://applications.oit.uci.edu/DuoSupportDesk/, and if you are a member of the proper KSAMS role a new "Inquiry" tab should be displayed, that will allow you access to the following reports:
User Enrollment Report
Enter a list of usernames (UCInetIDs) to query enrollment status.
Filter Results: Show All
This will report detailed enrollment status for each username entered and some overall statistics.
This includes Duo Enrollment status, last time they logged in, their opt-in status to WebAuth and O365, which kinds of tokens they have enrolled (software and/or hardware), whether they have generated emergency backup codes, and overall statistics showing percentage of the queried users using each.
Filter Results: Show Not Enrolled Only
This will report usernames that aren't enrolled in Duo without any detail.
This simply lists the usernames entered that aren't currently enrolled in Duo.
