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GUIDE STATUS: 

Status
colourGrey
titleDraft
 
Yellow
titleIn Review
 


  1. Navigate to the change request to be updated by following the View a Change Request guide.
  2. Scroll down and click on the Change Tasks tab below the Related Links section.

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  3. Click on the New button to create a new change task.

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  4. Enter a configuration item for the task in the Configuration item field, if applicable.

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  5. Select a value from the Priority dropdown.

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  6. Enter a value for the Due date field.

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  7. Update the Assigned to and Assignment group fields, if necessary.

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  8. Update the Work notes list. (Further instructions: Add a User to the Work Notes List)

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  9. Enter a short description in the Short description field.

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  10. Enter a detailed description of what the task entails in the Description field.

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  11. Click Submit to submit your change task record.

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Update Log

Updated ByDateNotes
First draft complete. Pending review.
Initial Creation.