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Attending: Kian Colestock, Diane Dunn, Ying Kussman, Jeff Martin, Steve Noh, Eric Puchalski, Paul Sheirich, Eric Taggart, Briandy Walden

Absent: Briandy (v)

ReadyTalk: www.readytalk.com 1-866-740-1260  Conference Code: 8240536

Agenda/Notes:

  1. Proposal: All PMC Members take the UCLC ITIL "Introduction to the ITIL Framework" course (if not already done)
    1. Help gain shared language and concepts, especially as we begin to use ServiceNow
    2. Other related modules as well?
    3. Discussion: Does PMBOK provide additional useful terminology/concepts for PM that ITIL doesn't?
  2. PMC 2014-2015 Project Plan
    1. Review initial activities/format and revise as desired
    2. Suggestion that agendas be organized around project plan workstreams
  3. Project Approval Framework Workstream
    1. ServiceNow Implementation Update
    2. ServiceNow Discussions with other UC campuses
      1. Any contacts yet?
      2. What's their local PM/governance like (outside of SN and/or within SN)?
        • How are projects submitted, reviewed, approved, etc. - what's their human workflow like w/ SN and how are they interacting with it?
        • How would they rate their own PMO maturity level?
      3. How have they organized SN (just the key skeleton, not all the details)?
      4. What's the scope of how they're using it (modules, features, campus units, etc.)?
    3. Suggestion: OIT Project Live Cycle Approvals
      1. Initiation: What do we need and why do we need to do it: Review, Approval to proceed with planning
      2. Implementation: Plan, design and propose a specific implementation: Review, Approval to proceed with executing the project
      3. Go-Live: Execute the implementation plan, but stop before final go live for Review and Approval to go-live
        • Ensure docs, processes, tasks and issues are adequately closed before go-live
      4. Iterate as needed in phases for more complex projects
  4. Tools and Resources Workstream
    1. Review results of Eric P's PM survey for best practices and tools we might recommend
  5. Consultative Project Support Workstream
    1. Discussion: What types of support do we think we could provide that would be helpful?
  6. Other
    1. ...
  7. Next Meeting
    1. Friday September 19 1:00pm MSTB 232
    2. ...

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