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- How do I change an FAU on a job ?
- Charge did not get billed -
- Blanket Fixed Charge did not get billed -
- Not seeing my charges on the review file -
The review file combines the charges on a job/fau and shows you that consolidated figure. It does not show individual charges. Check by job number and then total the charges.
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- Account - Fund combination is invalid invalid and you feel it is valid - Check fmbilling expense_fau table. If invalid check ods datawarehouse. If still invalid then check GL System with Valerie's help. If still invalid advise the user to check with accounting.
- Client want to close out a project. A labor charge is lingering there which was never billed
The charge could not get billed as the PPS for the labor charge was different from the workgroup that performed the work. Just force it in fmbilling to bill by removing the exception so that the job can be closed after user says it is ok to do so.
- Job Funding Type Changed Need to change Job Funding Type - Adcom to be advised of change. All charges which are in Ready for Upload status automatically get updated with this information. But charges which were FS Uploaded do not. They should be pushed to Invalid Upload, revised. Make sure they reflect the new correct rate for time entries. Then put them back in Ready for Upload. Update fmbilling database with funding type information.
- How do do credits for an Agency Labor Charge? Go to Resources tab of the workorder. Go to Miscellaneous services section. Copy the description of the charge that you wish to credit. Enter a new service with the same description and a negative amount. Click on "Ready for Upload".
- Multiple receiving line items on a po line item - This could have happened when a PO was copied and the PO Line Item stayed on the copied PO. Since the line item summary record remains the same any receiving against the new PO continues to point to the old PO also. To fix it delete the receiving record tied to the copied PO. Revise the new copied PO. Delete the line item and re-add it. Then revise the Receiving record and re-add the PO. A new receiving line item will appear. Receive as usual and issue the Receiving record.
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