SummaryAfter receiving the completed template, requests are proposal, it is logged and categorized. This is sometimes followed by a technical evaluation by the OIT manager to supply additional information on the work involved. Request Type | Detail |
|---|
Campus requests | - These are for new systems or system enhancements which affect or are visible to the campus .They meet the needs of campus departments, functional offices, or individual unitsusers.
| Internal requests | - These projects are usually projects which are not directly visible to the campus community .These projects could include major and may include hardware, software, or framework system upgrades that impact OIT staff.
- These sometimes involve back-end work to campus systems, or requests to asses assess and introduce new tools, utilities or technical solutions.
- Internal requests are generally typically submitted by OIT staff.
| Mandated requests | - These include requests that are usually mandated by the Federal or State Government, UC Office of the President, Auditors, or other regulatory agencies.
- These requests They often contain compliance deadlines that the campus must meet.
| Less than 80 hours' work or Cancelled Small requests
| - This category includes campus requests that are found to be less than 80 hours of work after a technical review has been completed (see below).
- The person submitting the request may also cancel their reques for a number of reasons.
- If the request is not well defined and no additional information is provided when asked for by OIT, the request may be cancelled.
|
Work Estimate / Technical Evaluation- Campus requests Proposals are routed to the project responsible OIT manager for technical evaluation and time/budget estimate.
- The hours estimated for the project are based on a general understanding of the project and its scope.
- Estimated hours for development projects should include all phases of the development effort including requirements gathering, design, coding and testing, documentation, and implementation. Estimates for other projects such as vendor software should include time for installations, coordination, tracking, and implementation.
Project Budget- An initial budget for the project will be derived based on the project's estimated hours, any software licensing and hardware or equipment costs, training and possibly consulting costs. This is a ballpark estimate which may be revised once the project has been scheduled and the requirements are more completely understood.If resources and skill levels are available to cover the budget for the project, work on the project will be scheduled accordingly.
|