Enterprise Console may report that affected computers differ from policy. Chances are the Task Scheduler on the local system is having problems. Below are a number of techniques to address problems with the Task Scheduler and troubleshoot Scheduled Tasks:
- Does the local system show a scheduled scan in the Sophos Endpoint and Security Control software on the local system?
- Yes -- Good.
- No -- OK. Let's look at the next level
- Does the local system show a scheduled task in the Task Scheduler that matches the scan policy on the Enterprise Console?
- No -- Then, reinstall the client software on the local system