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- Submit Project Proposal (PM or stakeholder)
- Project Manager or stakeholder submits a project proposal via the ServiceNow project intake form
- Submission triggers notification to the PMO (with approve/return/disapprove task?)
- Should set the Project's Phase to "Initiating" and State to "PMO Review"
- Confirm Completeness (PMO)
- PMO member reviews project proposal for completeness
- Returns to submitter if revisions are needed
- Disapproves if submitter agrees to cancel it
- Approves/advances to PRT when proposal is complete
- Approve triggers notification to the PRT (with approve/return/disapprove task?)
- Should keep the Project's Phase at "Initiating" and State to "PRT Review"
- PMO member reviews project proposal for completeness
- Review/Approve Project Initiation (PRT)
- Project Review Team conduct initial discussion on the project at their next meeting
- Decide and enact:
- Return the proposal to the submitter for more info
- Disapprove (cancel) the project (should be in collaboration with the submitter)
- Contact the PM and ask them to organize a Project Initiation Review/Approval meeting
- Decide and enact:
- PM schedule and conduct Project Initiation Review/Approval meeting
- If the PRT agrees the project needs ARB Review/Approval
- PM should change the Project's State to "ARB Review" and keep the Phase at "Initiating"
- This should generate an approval task (for the ARB members or for the Director over the PM, or the PRT?)
- PM should then schedule and conduct an ARB Project Initiation Review/Approval meeting
- PM should change the Project's State to "ARB Review" and keep the Phase at "Initiating"
- If the Director over the PM agrees to proceed with the project, the Director should Approve the Project Initiation task
- Should change the Project's Phase to "Planning" and the State to "Open"
- If the PRT agrees the project needs ARB Review/Approval
- Project Review Team conduct initial discussion on the project at their next meeting
- Optional - Architecture Review/Approval (ARB)
- If the ARB was requested to review/approve and at their meeting they agree to approve the project ...
- ARB/PRT/PM (or whoever was assigned the approval task) should approve the task
- Should change the Project's Phase to "Planning" and the State to "Open"
- ARB/PRT/PM (or whoever was assigned the approval task) should approve the task
- If the ARB was requested to review/approve and at their meeting they agree to approve the project ...
- Conduct Project Planning
- When planning begins, PM should change the project's State to "Work in Progress" leaving the Phase at "Initiating"
- No workflow actions need to be triggered by this
- When planning is complete, PM should change the Project's State to "Closed Complete" leaving the Phase at "Initiating"
- Should trigger a workflow task to the PRT to approve Project Implementation
- When planning begins, PM should change the project's State to "Work in Progress" leaving the Phase at "Initiating"
- Review/Approve Project Implementation (PRT)
- ...
- Review/Approve Project Go-Live (PRT)
- ...
- Close Project (PM)
- ...
OIT Projects for exercising the workflow (February 2015)
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