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Workstream: Project Approval Framework

 

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Notes

1Review current OIT project approval processes bei9ng used by larger groupsEric P 9-19-2014

OIT SDLC is primary process

Most OIT Teams support business units get local business unit management approval, but it's less formal in many cases

2Design approval process and framework that can apply across all OIT GroupsEric T (All) 1-26-2015

OIT Project Approval Framework

3Discuss Service Now implementations with other UC campuses re: PM processesEric P 11-14-2015No other UC campuses are using SN for PM to any significant degree
4Train PMC members learn ServiceNow PM and workflow basicsAll 1-26-2015

Demonstrated at various PMC meetings

5Define the OIT Project Approval Process workflow in ServiceNowEric P11-15-2015  5-15-2015?5-15-2015: Eric P finished config of latest version for pilot testing in production
6Exercise the process and ServiceNow workflow with a small projectEric P and Eric T  5-15-2015

4-20 thru 5-12 Eric P and Eric T continued testing/exercises in dev and production connecting UCI PM info to SN Proposal record and recording approvals as reflected in the record's action log.

4-12-2015 Eric P and Eric T did an initial exercise, but found the SN Approval record doesn't work as desired for ongoing approvals, tracking and reporting.  Switching to storing data with the SN Project record.

7Refine the SN WorkflowEric P  Eric P3-4-20155-15-2015

5-15-2015 Eric P/T testing in production

3-4-205 Eric P's switching from tying OIT Project Proposal template data elements from SN Approval records to the SN Project records - also revising the Project Intake form accordingly

9Final test of workflow with example projects and a couple real projects  Eric T5-15-2015  5-15-2015 Eric T entered test projects in project and will ad real projects next
10All PMC members submit select real projects (currently in progress) through the submission and review process to retroactively record approvals and see how data looks in SNEric T (All)  3-4-2015 Waiting for new SN Proposal attributes and revised workflow
11Consider adding all active OIT projects into SN so it represents a fairly complete picture of activityEric T (others)   
12Develop and execute a communications plan for OIT groups to begin using the process and ServiceNow workflow    
      

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