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How to access the OIT Standard Hardware Request Form (for managed Desktop Clients only)

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Use these instructions when requesting a new configuration item or an update to an existing CI using the Configuration Item Management Form.

1. You must be logged in to ServiceNow to use this form.
2. In the left navigation panel find the Self-Service category and select Service Catalog:
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3. Select the Storage, Server, Databases & System Administration category:
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4. Select the Configuration Item Management Form item.
5. Fill in the .
   
6. You may check the status of your request at any time by logging in to Service-now, and Searching for "My Requests".