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- PMC members work on related activities in addition to their primary work
- Use the wiki and email for effective communication
- Monthly meetings for collaboration and as checkpoints for ensuring progress on activities
Schedule/Plan
Workstream: Project Approval Framework | |||||||
---|---|---|---|---|---|---|---|
Item # |
Activity |
Assignee | Target/Actual Start Date | Target/Actual End Date |
Notes | ||
1 | Review current OIT project approval processes bei9ng used by larger groups | Eric P | 9-19-2014 | OIT SDLC is primary process Most OIT Teams support business units get local business unit management approval, but it's less formal in many cases | |||
2 | Design approval process and framework that can apply across all OIT Groups | Eric T (All) | 1-26-2015 | ||||
3 | Discuss Service Now implementations with other UC campuses re: PM processes | Eric P | 1.1 | 11-14-2015 | No other UC campuses are using SN for PM to any significant degree | ||
4 | Train PMC members learn ServiceNow PM and workflow basics | All | 1-26-2015 | Demonstrated at various PMC meetings | |||
5 | Define the OIT Project Approval Process workflow in ServiceNow | Eric P | 11-15-2015 | ||||
6 | Exercise the process and ServiceNow workflow with a small project | Eric P and Eric T | 1.2 | Eric P and Eric T did an initial exercise, but found the SN Approval record doesn't work as desired for ongoing approvals, tracking and reporting. Switching to storing data with the SN Project record. | |||
7 | Refine the SN Workflow | Eric P | Eric P's switching from tying OIT Project Proposal template data elements from SN Approval records to the SN Project records - also revising the Project Intake form accordingly | ||||
9 | Final test of workflow with example projects and a couple real projects | 2 | |||||
10 | All PMC members submit select real projects (currently in progress) through the submission and review process to retroactively record approvals and see how data looks in SN | Eric T (All) | 2.1 | Waiting for new SN Proposal attributes and revised workflow | |||
11 | Consider adding all active OIT projects into SN so it represents a fairly complete picture of activity | Eric T (others) | |||||
12 | Develop and execute a communications plan for OIT groups to begin using the process and ServiceNow workflow | 3 | |||||
3.1 |
Workstream: Tools and Resources | ||||
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Item # |
Activity | Target/Actual Start Date | Target/Actual End Date |
Notes |
1 | ||||
1.1 | ||||
1.2 | ||||
2 | ||||
2.1 | ||||
3 | ||||
3.1 |
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