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Overview

A Work Order is one of the core objects in FACserv. Work Orders are used to assign tasks to shops and individuals. By default one Work Order is created automatically for each job. Work orders can be added by "tagging" a shop from another Work Order or from a job. There is no limit to the number of Work Orders associated to a job. Charges for work are placed on Work Orders.

States

<Document pending>

Transitions

User can perform the following transitions:

  • Complete
  • Reopen (uncomplete)
  • (Un)Cancel
  • (Un)Retire
  • Activate
  • Revise

Some transitions are restricted:

  • Cannot Cancel/Retire a work order with charges, even is the charge amount is zero.

Notifications

Cancellation

Completion

Close-out

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