CCCS URL

CCCS can be accessed through ZotPortal › Faculty & Staff › Applications › Restricted Applications › Campus Credit Card System (CCCS).

Department Authorization Setup

The department setup can be looked up through KSAMS or through CCCS › Reports › Department Access Query. Authorization is assigned at the organization code level.

Users with CCCS access can view the reports for the org codes they have been authorized for.

Financial Services and Central Cashiers super-users are also setup to help perform any functions in case of an emergency.

Credit Card Servicer Authorize.Net Transaction Receipt

Authorize.Net is the credit card servicer for CCCS. Credit card collection and processing is outsourced to Authorize.Net

Here is a screenshot of an Authorize.Net transaction receipt email. Important fields have been highlighted.

The fields to take note are:

Invoice Number - corresponds to the CCCS Transaction ID
Card Holder Name
Authorization Date/Time
Transaction ID - Authorize.Net Transaction ID

The CCCS transaction ID and Authorize.Net transaction ID values are different.

These can be used to cross-reference in CCCS.

CCCS Transaction Report

How to Get to CCCS Transaction Report

Login to CCCS
Go to "Reports" tab
1. "Transaction Query" should be default report

CCCS Transaction Report Query Parameters

Department
1. Select appropriate organization code
Transaction Date Range
1. Defaults to within past month
2. Adjust date range accordingly
3. The date range must not exceed one month.
4. Pad at least 1 or 2 days before and after the transaction date in question. For example, if the transaction date is 1/10/2015, the date range could be 1/8/2015 through 1/12/2015. This will help make finding the transaction easier (as there are nuances between the authorization date and actual settlement date).
Transaction Status
1. Defaults to "ALL"
Card Holder Name
1. Optional
2. Partial search allowed (i.e. first name only, last name only, part of last name, etc.)
3. Case-insensitive
Card Number
1. Optional
2. Last four digits
Program Code
1. Optional

CCCS Transaction Report Results

Action
1. Additional actions available for line item
2. Magnifying glass allows drilling down to details
Trans ID
1. CCCS Transaction ID
2. System-generated sequential value
Program
Card Holder
Type
Card#
1. Last four digits
Status
1. SUBMITTED
  1. Transaction has been initiated
  2. No payment status recorded yet
2. INCOMPLETE
  1. Payment session has timed out
  2. No payment status recorded
    1. User may have closed browser
3. DECLINED
4. AUTHORIZED
  1. Transaction was successfully authorized
5. VOIDED
  1. Authorized transaction was voided (same day cancellation)
6. SETTLED
  1. Authorized transaction was successfully settled with the bank
7. REFUND
  1. Settled transaction was partially or fully refunded
8. Successful statuses are: AUTHORIZED, SETTLED.
  REFUND may be considered successful, depending on the definition. A refund was successfully authorized and settled, but money was returned to the card.
Amount
Input Date
1. Date payment session was initiated
Settlement
1. Date of settlement with the bank

Reconciling Transaction Against Authorize.Net Receipt

On the transaction list result page, the following fields can be used to help identify the CCCS transaction that corresponds to the Authorize.Net transaction:

Authorize.Net Field	CCCS Field	Sample Value
Invoice Number	Trans ID (CCCS Transaction ID)	000000533484
Billing Information Card Holder	Card Holder	Michele Brewster
Date/Time	Will be later than "Input Date," which is the payment session initiation timestamp	15-Dec-2014 10:20:43 PST

CCCS Transaction Details

After pressing the magnifying glass of the desired transaction line, the following detail screen will be displayed:

CCCS Transaction Details Fields

The CCCS transaction ID and Authorize.Net transaction ID values are different.

Department
Program Code
Program
Transaction ID
1. CCCS Transaction ID
Transaction Status
Batch ID
Gateway Unique ID
1. Department storefront supplied value
Servicer Transaction ID
1. Authorize.Net transaction ID
Input By
Input Date
Settlement Date
Card Holder Name
Card Type
Card Number
Amount
Authorization Number
Authorization Date
Account Distribution
1. Ledger distribution

Reconciling Transaction Details Against Authorize.Net Receipt

On the transaction details page, the following fields can be used to help further identify the corresponding Authorize.Net transaction:

Authorize.Net Field	CCCS Field	Sample Value	Comments
	Gateway Unique ID	rgs_ogsa_transaction_239630	Value supplied by department storefront. Should be meaningful to individual department.
Transaction ID	Servicer Transaction ID	6759257154

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