Background Information

System Information

CCCS Test Online Application URL: https://thea.adcom.uci.edu/expresso_cccs/apps/components/cccs/home.jsp

User Setup

User	Role(s)
Dianne	Central Cashier Key Entry Operator for 0386 Refund Operator for 0386
Linda	Key Entry Operator for 0386 Refund Operator for 0386 Department Head for 0386
Pam	Key Entry Operator for 0386 Refund Operator for 0386 Profiler for 0386

Department and Program Profile

Department 0386 is setup to do direct refunds, bypassing approval by Cashiers.

For the programs, please use Fall Fun Fest to test with tax and UC Accts. Receivable Conference for no tax.

Various Rates

Sales tax is 8.75%
Credit card fees is a flat 2% across all credit card types

System Rules

For Enter Transaction, only one person can be in a department batch at one time. There are two ways that the batch is released and made available to another key entry operator:
1. User exits batch
2. After 5 minutes, user has timed out of batch
Email notifications
1. Operation
  
  Email Recipients
  
  Transaction Void
  
  Profiler
  Department Head
  
  Direct Refund Processed
  
  Central Cashier
  Department Head
  Refund Requester
New transaction statuses
1. SUBMITTED
  1. Pending payment inserted in CCCS database
  2. User has been redirected to Authorize.Net payment page
  3. CCCS awaiting Authorize.Net post-back of transaction results
2. INCOMPLETE
  1. User has selected to cancel payment or user has left payment page without entering a payment or canceling the payment

Test Declined Card Numbers

Credit Card Type	Number
Visa	4007000000027
Master Card	5555555555554444
Discover	6011000000000012
American Express	370000000000002

Authorize.Net Rules

As long as a payment is declined, the customer will stay on the Authorize.Net payment page and will have the opportunity to resubmit payments.
A receipt page is displayed only upon a successful authorization.
A customer receipt email is only sent upon a successful authorization and if an email address is supplied
Declined payments are NOT posted back to CCCS. Only authorizations are.

Test Cases

Day 1: 10/12/2010

Test Case	Description	Comments
Authorized Payment	Open CCCS Test Go to "Enter Transaction" Select department 0386 Choose program Please make at least one authorized payment for each program to test out tax and no tax. Overwrite transaction distribution Verify that the transaction total is calculated correctly Verify that the tax calculation is correct (if program is Fall Fun Fest) Click on "Enter Credit Card" Authorize.Net payment page Test all card types: Visa Master Card Discover American Express Enter own email address Verify that receive email receipt from Authorize.Net Verify batch After entering each payment, click on "View Batch" button. Verify transaction details On "View Batch" page, click on magnifying glass to drill-down to transaction details Verify "Account Distribution Report" Only accounts for AUTHORIZED
Canceled Payment	Click on "Enter Credit Card" under CCCS Enter Transaction DO NOT submit a payment on Authorize.Net yet Open a new window to CCCS Test Go to "Enter Transaction" Select 0386 "View Batch" Your currently pending transaction should be listed in your batch with a SUBMITTED transaction status. This is how a transaction will look if, for whatever reason, the user did not enter an authorized payment or did not cancel (i.e. network problems, user closed window, Authorize.Net is down, etc.) Departments will need to be trained to NOT close the browser on the Authorize.Net payment page. They need to select "Cancel Payment" Drill-down to transaction Credit card data will be empty Go back to other window with Authorize.Net payment page Click "Cancel Payment" link on Authorize.Net payment page Verify batch Transaction will have INCOMPLETE status Verify transaction details Verify "Account Distribution Report" Does not include INCOMPLETE
Declined Payment	Use test declined card numbers listed above Test all card types: Visa Master Card Discover American Express ? Authorize.Net does NOT post-back data for declines. Therefore, CCCS will not receive declined information from Authorize.Net's post-back Either cancel or submit an authorized payment. Departments will need to be trained to cancel a payment if they're not able to authorize and not close the window. Verify batch After entering each payment, click on "View Batch" button. Verify transaction details On "View Batch" page, click on magnifying glass to drill-down to transaction details Verify "Account Distribution Report"
Void Payment	Choose one of your credit cards to submit an additional authorization Enter payment with said card Void same payment Void email will be sent to: Profiler Pam Department Head Linda
Reports	Batch Query Verify batch Verify transactions Transaction Query Verify transactions
Authorize.Net	Login to Authorize.Net's Merchant Interface and view reports. Verify transaction information
	Please make sure that at least one transaction of each card type will settle at 5PM.

Day 2: 10/13/2010

Test Case	Description	Comments
Reports	Batch Query Transaction Query Verify settlement Verify transaction distribution Should not be displayed yet Will show up the next day after ledger posting tonight
Partial Refund	Choose one of your settled transactions Issue partial refund Go to Transaction Query to verify the refund and transaction status Issue another partial refund for remaining amount Refund email sent to: Central Cashier Dianne Department Head Linda Refund requester Self
Full Refund	Choose one of your settled transactions Issue a full refund Go to Transaction Query to verify the refund and transaction status Refund email sent to: Central Cashier Dianne Department Head Linda Refund requester Self
Refund	Refund any remaining transactions you may have. Alternate between partial and full refunds.
Authorize.Net	Login to Authorize.Net's Merchant Interface and view reports. Verify transaction information

Day 3: 10/14/2010

Test Case	Description	Comments
Reports	Batch Query Transaction Query Verify settlement Verify transaction distribution Should be displayed

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