GUIDE STATUS: PUBLISHED

Overview

Dashboards are an easy way in ServiceNow to display different performance metrics, reporting, and widgets on a single screen. They can be created, customized, and tailored to fit the specific needs of a user. In addition, dashboards can be shared with multiple users, which makes them ideal for teams looking to display records relating to open tasks, projects, charts, etc. However, in order to switch to using dashboards instead of a homepage, you must change a general setting so that your most recent dashboard is loaded instead of a homepage when navigating home. Follow the instructions below to switch to a dashboard first before continuing on to a different guide.

Guides

Switching to Dashboards from a Homepage

From any screen, click on the settings button (gear icon) in the upper right hand corner of the window.
You should see a window appear with general settings. Scan down the list to the Home section under General.
Make sure that the Dashboards radio button is selected. You can always come back in and change this setting.

Update Log

Updated By	Date	Notes
Michael Anthony Waara	11 Feb 2020	Approved by Chris Nelson. Available for OIT use.
Michael Anthony Waara	28 Jan 2020	Added instructions to switch settings from homepages to dashboards. Pending review.
Michael Anthony Waara	24 Jan 2020	Updated overview, added in example dashboard screenshot. Pending review.
Michael Anthony Waara	19 Dec 2019	Initial Creation.

Browser not supported