Background

Verifying Look-and-Feel

The uStore can be set to "Preview Mode", which will allow the department to view the look-and-feel of the store before making it live.

Configure Preview Mode

View Store in Preview Mode

Verifying "Full Cycle" - Checkout, Authorization, View Reports

The store needs to be enabled and live for the payment processing to occur.

Verify that a department staff member has been assigned the "Fulfiller with Cancel/Refund Rights", in order to issue a reversal for the transaction.

Enable Store

If the store is new, there shouldn't be too much concern with enabling the store, since customers do not know how to get to your store yet.

Checkout with Real Credit Card

There are no test cards in the production environment. TouchNet IT suggests that tester use a personal card and have the transaction voided (same-day reversal).

View Reports

Reverse Transaction

The transaction can be voided (e.g. does not process with bank, will not charge the card) if a same-day reversal is issued. If the settlement cutoff passes, a reversal can still be issued, in which the card will have a charge and a credit.

Query for Transaction

Issue Reversal

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