Weekly status 10/17/13

PBS user support closed tickets:

AskTom to check database lock and kill the process that has the lock hold.

Vida Rad installation problem
1. PBS not installed properly redirect ticket to desktop support.
2. Erin Defries getting error and cannot finf PBS database after INSTALLING PBS.
  1. Asked SA to reset her default database from SBS to PBS.
  2. SHE had SBS installed and the defauly database setup on the same server was preventing her from accessing PBS. When reset to PBS, she was able to access both databases.

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