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Enrollment is open to all Employee and Guest type UCInet affiliations. You will need to choose between using a Software Token or Hardware Token. The Software Token is a free app that you install on your phone/tablet, the preferred method if you have a supported mobile device (Android, iOS, BlackBerry, Windows Phone). The hardware token is a small physical device to carry with you on a keychain, contact your local computer support to purchase hardware tokens through OIT. Some pro's and con's of each below:
| | Software Token | Hardware Token |
|---|
| Pros | - Free
- Supports Duo Passcode (no WiFi or data connection needed)
- Supports Duo Push (requires a WiFi or cellular data connection but doesn't use much data)
- Duo Push doesn't require you to type a Passcode, but instead just tap to approve a request
- Duo Push can be used more often than once per 60 seconds
- Less likely to get damaged or lost
| - Doesn't need a compatible mobile device
- Supports Duo Passcode (no WiFi or data connection needed)
|
| Cons | - Requires compatible mobile device (app requires minimal permissions and space)
| - Not Free
- Doesn't support Duo Push
- More likely to get damaged or lost
- Sometimes needs to be resynced with the server (need to contact HelpDesk)
- Duo Passcode can only be used once per 60 seconds
- Needs to be replaced every couple of years as the internal battery runs out
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Initial Token Setup Instructions
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