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Enrollment is open to all Employee and Guest type UCInet affiliations.  You will need to choose between using a Software Token or Hardware Token.  The Software Token is a free app that you install on your phone/tablet, the preferred method if you have a supported mobile device (Android, iOS, BlackBerry, Windows Phone).  The hardware token is a small physical device to carry with you on a keychain, contact your local computer support to purchase hardware tokens through OIT.  Some pro's and con's of each below:

 Software TokenHardware Token
Pros
  • Free
  • Supports Duo Passcode (no WiFi or data connection needed)
  • Supports Duo Push (requires a WiFi or cellular data connection but doesn't use much data)
  • Duo Push can be used more often than once per 60 secondsDuo Push doesn't require you to type a Passcode, but instead just tap to approve a request
  • Duo Push can be used more often than once per 60 seconds
  • Less likely to get damaged or lost
  • Doesn't need a compatible mobile device
  • Supports Duo Passcode (no WiFi or data connection needed)
Cons
  • Requires compatible mobile device (app requires minimal permissions and space)
  • Not Free (~$24/each)
  • Doesn't support Duo Push
  • More likely to get damaged or lost
  • Sometimes needs to be resynced with the server (need to contact HelpDesk)
  • Duo Passcode can only be used once per 60 seconds
  • Needs to be replaced every couple of years as the internal battery runs out

Initial Token Setup Instructions

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  1. The following Duo-protected webpage can be used to verify your token is working: https://applications.oit.uci.edu/DuoSupportDesk/testToken.htm . You can also visit the DuoSupportDesk home page and click "Test Token" found on the navigation bar.
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Removing Your Token

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  1. To generate emergency backup codes, go to https://applications.oit.uci.edu/DuoSupportDesk/enrollment.htm
  2. Under "Emergency Backup Codes" click on "Generate Emergency Backup Codes".
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  3. After reading the disclaimers, click "Generate".
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  4. Securely store your backup codes for use when your software or hardware tokens are unavailable.
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New Phone / Software Token Replacement

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