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The Gateway Mode is a "hands off" approach and allows your department to direct a customer from your website to AdComOIT's secure CCCS payment page where your customer can enter their his/her own credit card payment.

Table of Contents

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In order to to go through the production implementation procedure, the department must complete testing the department storefront against CCCS Test in the test environment. If this still needs to be done, you can contact I-Rong Lin from AdCom Services OIT for more information.

The exception to this is if the department had previously developed a storefront, completed the testing, and are currently incorporating a new profile/program to the same storefront. However, it is still strongly recommended to test against CCCS Test before going live.

Setup on Business End

Getting setup on the business financial end entails creating a gateway program and getting it fully approved.

Authorization to Access CCCS Online Application

The first thing you will need to do is to contact your DSA (Department Security Administrator) and have them define the departmental access for CCCS (each role can include more than one person).  The roles are as follows:

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Info
titleFor questions regarding your DSA, SAMS and/, or SAMS access setup,

you can contact the Help Desk.

Info
titleFor questions regarding the CCCS roles and/or who in your department should be setup,

you can contact Pamela Platz from Accounting or Dianne Bean from Central Cashier.

Creating a Gateway Program

The Profile Creator will need to log into CCCS and create a program profile. CCCS can be accessed under the Applications tab in SNAP.

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Info
titleRemember if you have any questions,

you can always contact the Help Desk.

Info
titleIf you still have account-fund or tax-related questions,

you can contact Pamela Platz from Accounting or Dianne Bean from Central Cashier.

Program Approval

The approvers will receive an email notification to view your program. There are three approvers:

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Info
titleFor more details on approval module,

you can view the Approval section of the manualUser Guide, which can be found here.

Quick Walkthrough for Approver

  1. Open CCCS, which can be accessed under the Applications tab in SNAP
  2. Go to Approval tab
  3. Find specific program that needs approval
  4. Click on appropriate magnifying glass to view program details
  5. Review info
  6. Fill in optional comment and select "Approve Program" button

If the program needs to be edited, you can select the "Error - Send Back for Editing" button at step 6.

Setup on Technical End

The CCCS Payment Gateway needs to be configured to interface correctly with each departmental storefront. The departmental storefront needs to be configured to interface with the production Gateway. In addition, the storefront will need the program and FAU codes for the new event program created in production CCCS.

Department Gateway Configuration

This step will be coordinated with the technical contact for the Payment Gateway, Cecilia Do from OIT. You will need to fill out a document.

Storefront Configuration

Once the program is fully approved, please contact the Gateway technical contact with the program code. She will then be able to give you the necessary information for implementation, including your program and FAU codes.

Testing Real Credit Card Payments

You may use your own credit cards for testing against the Payment Gateway. Your department Key Entry Operator can void same day transactions before 4:30PM. After this cutoff, your department Refund Operator can issue a refund to the credit card.

FAQs

  1. How do I know that my program is approved?
    You can contact your department head, as s/he has access to look up program information in CCCS. You will be able to see who has already approved your program and also who is still pending.
    Also, note that the department head and profiler will receive an email notification when the program has been approved.
  2. My program does not have "Gateway" for the program type. What do I do?
    1. If you have not submitted your program for approval, then you can simply change the program type option and press one of the green add buttons.
    2. If the program is still pending approval, contact one of the pending approvers to send your program back for editing.
    3. If the program has already been fully approved, the profiler will need to start all overcreate a new program. You will probably want to archive the incorrect program and create a new program with the correct "Gateway" option selected.
     

Other sources for help:

  1. Consult handy CCCS User Guide
  2. Contact Help Desk
  3. For business or finance-related questions, contact Pamela Platz from Accounting or Dianne Bean from Central Cashier
  4. For technical setup questions, contact Cecilia Do from OIT