Page Comparison

Tririga Upgrade  
3/28/2011 - Identification of FACserv customizations for most base objects used (people, organizations, classifications). Working with Tririga to help identify customization for core business processes (work order, inventory, service desk, business office).

Timesheet Performance Improvement: 10/29/2010 - Generating risk assessment for entire timesheet process - OIT, DDM, and Facilities. Waiting on DDM.

2/21/2011 - Still waiting on DDM.

FACserv Inventory
3/28/2011 - Waiting for approval on inventory requirements.

Preventive Maintenance - HVAC, Central Plant and Security  
3/28/2011 - Received equipment list from Larry Barnes. Will input information without customization - just location and name.

Productivity and Aging Reports 3/28/2011 - Completed and in production. Modifying overtime charting for employee productivity reportFleet Services - iPool replacement:
4/20/2011 - Identified where we require vendor input during billing process. Submitted list of questions to vendor (why their input is needed), waiting for reply.
Will run April billing in parallel to determine if we can bill without vendor assistance.

Asset Tracking and Management:
4/20/2011 - Have list of equipment from HVAC.

Reporting:
FACserv - set of aging reports for identifying active work over several date ranges (less than 30 days, less than 60 days, less than 90 days, over 90 days).

FACnet inventory and Organization
3/10/2011 - As part of security remediation, Luna being rebuilt. Tiscor application database will be managed by OIT DBA team.

3/10/2011 - Review and inventory of security, backup, and recovery policies

Fleet Services - iPool replacement and application integration for: 1. iPool 2. Mitchell 3. PetroVend On Hold until 3/28/2011

Work Order Performance Improvement: Contact Center Enhancements   
Waiting on feedback

Service Agreements and Scheduled Work:
4/20/2011 - Meeting with grounds and refuse to discuss use of procedures (tracking type of work) in FACserv.

Work schedules complete for:
 1. HVAC
 2. Elevator / Pest Control
 3. Skilled Trades

FACserv Work Order Lifecycle Improvements:
Allow the canceling of work. Cleanup of logic for completing, retiring, and closing of work.
4/20/2011 - Testing changes. Scheduled turnover 4/24/2011.

FACserv: Managing maintainable space 2/21/2011 - CAD integration tested on FACserv 10. Working on performance improvements and will present recommendations at next focus group meeting. Feedback will determine the direction for implementing maintainable space: Facilities managed (through CAD) or Capital Planning managed.